Terms of Service
Effective Date: January 1, 2025
1. Introduction
Welcome to the Beginners School program at domain renditestart.com, provided by RenditeStarter GmbH. These terms govern your use of our services, digital products, and goods.
2. Definitions
Services means any educational session or workshop delivered live or online.
Digital Products means non-physical materials such as e-books, video tutorials, and course access.
Goods means any physical item offered for sale.
3. Eligibility
By enrolling or purchasing, you confirm you have the legal capacity to enter into these terms.
4. Provision of Offerings
4.1 Services
Our educational sessions are scheduled at agreed times. You may request rescheduling as outlined below.
4.2 Digital Products
Digital products are provided via download or online access upon purchase.
4.3 Goods
Physical items are shipped to the address you provide. Delivery times may vary.
5. Payment Terms
Payments must be made via the methods indicated at checkout. All fees are due in full before delivery.
6. Cancellation and Rescheduling of Services
You may request a schedule change at least 7 days before the session. Requests made between 7 and 14 days before grant a fifty percent refund. Requests made at least 14 days before grant a full refund. Requests made less than 7 days before the session are not eligible for a refund but may be rescheduled once within the same calendar quarter.
7. Refund Policy
All refund requests will be reviewed within 7 days of receipt. Approved reimbursements will be processed via the original payment method within 14 days of approval.
7.1 Services
Eligibility for services refunds depends on the timing of your request as detailed in section 6. Personalized coaching scheduled within 48 hours of booking is not eligible for reimbursement due to preparation requirements.
7.2 Digital Products
Digital products may be reimbursed only in cases of technical access issues reported within 14 days of purchase. Once full access or download has occurred, no reimbursement is available.
7.3 Goods
If a good arrives damaged or defective, you may request a refund or replacement within 14 days of delivery. Please provide photographic evidence. Shipping fees are not reimbursable unless damage occurred during transit.
8. Limitation of Liability
To the fullest permitted by law, our maximum liability under these terms is limited to the amount you paid for the relevant offering.
9. Governing Law
These terms are governed by the laws of Switzerland.
10. Contact Information
United Nations Office at Geneva, Palais des Nations, 14 Avenue de la Paix, 1211 Geneva 10, SwitzerlandPhone: +41762088794
Business ID: CHE-751.799.873
For questions, please use our contact form.